Our Frequently Asked Questions

Our standard turnaround time is 2-3 business days for most printing services. We also offer same-day and next-day service for urgent orders (orders must be received before 12:00 PM ET). The turnaround time begins once payment is confirmed and we have all the necessary files and information. Complex projects or large orders may require additional time.

Yes! We offer SAME DAY SERVICE for orders received before 12:00 PM ET on working days. Next Day Service is also available for orders received before 12:00 PM ET. Please note that orders received after the cutoff time will be processed the following business day.

We accept PDF, AI (Adobe Illustrator), PSD (Photoshop), and high-resolution JPG/PNG files. For best results, we recommend submitting PDF files with embedded fonts and images at 300 DPI or higher. All text should be converted to outlines to ensure proper printing.

We offer a comprehensive range of printing services including: • Business Cards • Postcards • Flyers & Brochures • Posters (Standard & Rigid) • Booklets • Bookmarks • NCR/Carbonless Forms • Exam Materials • And many more custom printing solutions!

You can easily place an order through our website by selecting your desired product, choosing specifications (size, quantity, paper type, etc.), uploading your files, and completing the checkout process. You can also visit us in person at our FIU campus location or contact us via email at qpc@fiu.edu or call (305) 348-2831.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), cash, and checks. Payment must be completed before production begins. For check payments, the turnaround time starts once the check has cleared.

We offer both options! You can pick up your completed order at our location on the Modesto Maidique Campus (GC-164). We also provide local delivery options and can arrange shipping for customers outside the area. Delivery fees may apply based on location and order size.

Quality is our top priority. We carefully inspect every order before completion. If you receive an order that doesn't meet your expectations or has printing errors, please contact us within 72 hours of receiving your order. We will work with you to resolve any issues, including reprints if necessary.

While we primarily focus on printing, we can provide basic design assistance and file preparation to ensure your artwork is print-ready. For complex design projects, we recommend working with a graphic designer or providing ready-to-print files that meet our specifications.

We are located at Florida International University, Modesto Maidique Campus, 11200 SW 8th Street, Unit GC-164, Miami, FL 33199. Our business hours are Monday through Friday, 9:00 AM to 5:00 PM. We are closed on weekends (Saturday and Sunday). You can reach us at (305) 348-2831 or qpc@fiu.edu. Follow us on Instagram @qpc_at_fiu for updates and promotions!

Absolutely! You can get an instant quote through our website by selecting your product and specifications. For custom projects or bulk orders, feel free to contact us directly at qpc@fiu.edu or call (305) 348-2831, and we'll provide you with a detailed quote tailored to your needs.

Yes! We offer competitive pricing for bulk orders, and as a service located at FIU, we provide special pricing for students, faculty, and staff. Contact us with your project details to learn more about available discounts and special offers.